Shipping policy

SHIPPING POLICY

Orders are processed and dispatched as quickly as possible. Please allow up to 2–3 business days for order processing before dispatch.

UK SHIPPING

Estimated delivery time after dispatch: 2–5 business days.

INTERNATIONAL SHIPPING

Estimated delivery times vary depending on the destination and shipping service selected at checkout.

Shipping costs are calculated and displayed at checkout before payment.

International customers may be responsible for customs duties, import taxes and other charges imposed by their destination country. These charges are not included in the product or shipping price unless explicitly stated at checkout.

Once your order has been dispatched, tracking information will be provided where available.

Please ensure that your shipping address is correct before completing your order. If you notice an error, contact us as soon as possible.

For shipping enquiries, please contact JRNY using the contact details provided on our website.